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Social Services

The Social Services Department of the Michael Dunn Center has the responsibility of implementing the individualized plan of care, service and support that is established by each service recipient's support network or "circle of support." Typically, a "circle of support" consists of a service recipient's family members, guardians, conservators, friends and all staff members and administrators involved in the support of the individual. Each Individual Service Plan details how every aspect of the individual's life must be supported by the agency and how services will be delivered. This includes an enormous amount of communication between all staff members associated with the support of the individual.

Another important responsibility of all of the Case Managers within Social Services is to accompany all service recipients on their appointments to their health care providers. This role is important for many reasons. First, the health care provider and his/her staff must have clear and consistent communication about the current health status of the individual. This is the responsibility of the Case Manager. Equally important is the implementation of the healthcare provider's orders or directives regarding how the individual is to be cared for and supported.

Other important responsibilities of the Social Services Department include ensuring adherence of Michael Dunn Center policy and procedure with the Department of Mental Retardation Services Provider Manual. This requires daily documentation demonstrating compliance with the Provider Manual. Social Services is also responsible for all official record keeping for the agency regarding service recipients.

The overall goal of the Social Services Department is to achieve and maintain the optimal level of health and function for each service recipient so that he or she may be able to make choices for themselves and live as independently as possible. Reaching those goals is a challenge that changes daily. Many service recipients have needs that must be addressed by several health care providers and therapists. The success of the department's efforts is easily seen by the amazing progress of many of the service recipients. The work of Social Services makes it possible for each service recipient to chase their dreams.

If you would like to give to Michael Dunn Center and help the individuals served by Social Services live lives of opportunity and choice please visit the "How You Can Help" page and make a donation or contact Wade Creswell at 865-376-3416 ext. 207 or e-mail him HERE.